How to Make a Purchase of Flowers at Southflorals.com

Ordering Flowers on Southflorals.com

Southflorals.com covers ten store locations across South Florida — Miami, Fort Lauderdale, Aventura, Coral Gables, Boca Raton, and surrounding neighborhoods. Whether you need flowers delivered today or want to schedule ahead for a birthday, anniversary, or sympathy arrangement, the checkout flow is built to be fast and clear.

Step 1: Choose Your Occasion or Arrangement Type

Start on the homepage or use the top navigation to browse by occasion (birthdays, sympathy, romance, get well) or by flower type (garden roses, stargazer lilies, phalaenopsis orchids, tropical stems). Each product page shows a photo, a description of the specific stems included, and available size options.

If you already know what you want, use the search bar — searching "sunflowers" or "white orchids" pulls up every arrangement that features those stems.

Step 2: Select Size and Add-ons

Most arrangements come in multiple sizes. Once you pick a size, you'll see options for:

• Vase upgrade — swap the standard glass cylinder for a keepsake ceramic or low bowl
• Ribbon color — select from available ribbon options at the product level
• Greeting card message — type up to a set character limit; the card is hand-written by the store team

None of these add-ons are required. If you skip the card message field, the arrangement ships without a card.

Step 3: Enter the Delivery ZIP Code

Before or during checkout, enter the recipient's ZIP code. The site confirms whether that ZIP falls within our ten-store delivery zone. If it does, you'll see available delivery dates and the same-day cutoff time for the nearest fulfilling location.

Same-day delivery cutoff: Orders placed by {{same_day_cutoff}} qualify for same-day delivery when the destination ZIP is in range. Orders placed after that time default to next-day scheduling.

Step 4: Pick a Delivery Date and Time Window

The calendar shows the next available dates. Select a date, then choose a delivery time window from the options shown. Tighter windows (e.g., morning-only) may not be available on peak days — Valentine's Day and Mother's Day book early, so scheduling a week ahead is worth doing for those dates.

Step 5: Review the Order Summary

Before entering payment, the order summary page shows:

• Arrangement name and size
• Vase and ribbon selections (if any)
• Card message preview
• Delivery address and date
• Itemized cost breakdown

Verify the delivery address carefully — apartment numbers and suite designations are a common miss.

Step 6: Enter Payment and Place the Order

Southflorals.com accepts major credit and debit cards. Fill in the billing details and click "Place Order." You'll receive an order confirmation by email. If you do not see it within a few minutes, check your spam folder or contact the store nearest to the delivery address.

Step 7: Pickup Option — Skip the Delivery Fee

Every arrangement available for delivery is also available for in-store pickup at any of the ten South Florida locations. At checkout, switch to "Pickup" and select a store. The store team will have the arrangement ready by your chosen time. Pickup orders placed by {{pickup_ready_cutoff}} are typically ready the same day.

What Happens After You Order

• Confirmation email arrives immediately after checkout.
• Arrangement prep happens at the store closest to the delivery ZIP.
• Out-for-delivery notification is sent when the driver leaves the store (where available by location).
• Delivery attempt — if no one is home, the driver follows the safe-place instructions you provided, or leaves a door tag for redelivery coordination.

Modifying or Canceling an Order

Changes and cancellations are possible up to a set time before the scheduled delivery date. To modify, use the order confirmation email link or call the fulfilling store directly. Because arrangements are hand-prepped close to the delivery date, same-day changes may not be possible once prep has started.

Tips From 20 Years of Floral Arranging

South Florals has been hand-arranging flowers for over 20 years. A few things that come up often:

• Seasonality matters. Stems like garden roses and peonies have peak seasons; if a specific stem isn't available, the arranging team substitutes with something of equal quality and notifies you.
• Tropical stems hold longer in South Florida's heat — birds of paradise, heliconias, and anthurium are strong choices for outdoor events or recipients who don't have air-conditioning.
• Clear vase water every two days extends the life of any arrangement. That tip is worth adding to the card message.

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